We recommend sizing up a size if you are unsure, please note measurements may vary slightly for items that are the same size as we source stock from a range of suppliers.
If you require specific measurements for an outfit or need further assistance please contact us via email firstname.lastname@example.org
Dispatch & Delivery Turnaround
Order processing & dispatch takes approx. 3-6 business days.
Shipping takes approx. 7-14 business days from dispatch. This includes items sent directly from our overseas warehouse & International suppliers.
Australian Labels Dispatch Turnaround
These items will be dispatched within 1-3 business days.
These items will be dispatched within 7-14 business days.
These items are made to order & have a 1-2 week dispatch turnaround time.
Please note; items within your order may be dispatched in separate parcels as we ship some products directly from our suppliers.
The above shipping & dispatch time frames apply. Please note we are not liable for any import duties or fees charged by your country.
Please note: Order processing may take longer during sales & shipping timeframes do not take into consideration any unexpected postal impacts. We cannot guarantee the above delivery timeframes, they are a guide only.
Track My Order
Please visit the 'Track My Order' page once you have received your dispatch confirmation email and simply enter the email address corresponding to your order & order number e.g #1001
Missing An Item
When ordering multiple items your order may arrive in separate parcels as some products are shipped directly from the manufacturer or occasionally our warehouse may part-ship an order if there is a short delay on an item within your order. Please refer to the delivery confirmation email for steps to obtaining a second tracking number or contact our team via email email@example.com
Cancelling An Order
Once you place your order online we cannot alter, exchange or refund the order whilst in processing. If you wish to exchange your items once received please refer to our exchanges & returns policy for further information.
Get In Touch
Unfortunately from time to time extended delays can occur in production or transit which are out of our control. If you have not received all of your items within 4 weeks of placing your order please contact our customer service team via email firstname.lastname@example.org
Please allow 1-2 business days for a response.